ClockDeck Data Deletion

Last updated: September 1, 2026

Who this page is for

This page applies to the ClockDeck Android and iOS employee companion apps provided by Clock Deck LLC. Employee accounts are created and managed by the employee's employer outside the mobile app.

How to request deletion

  1. Ask your employer to deactivate or delete your ClockDeck employee account, or contact ClockDeck directly.
  2. Email support@clockdeck.com from the email address associated with your ClockDeck login.
  3. Use the subject line "ClockDeck data deletion request" and include your full name, login email, and employer or business name.
  4. Do not send your password, Social Security number, or verification photos by email.
  5. ClockDeck will verify the request and, when necessary, coordinate with the employer that manages the account.

We respond to verified deletion requests within 30 days, unless applicable law permits or requires additional time.

Data deleted after an approved request

  • Account and profile information that ClockDeck is not legally required to retain
  • Clock-event GPS coordinates and verification photos that are eligible for deletion
  • Account-linked notifications and other deletion-eligible employee app data
  • Authentication credentials after the managed employee account is approved for deletion

Data that may be retained

Time and attendance records, audit records, security records, and deletion-request records may be retained when required by employment, tax, accounting, fraud-prevention, dispute-resolution, or other legal obligations. Time and attendance records may need to be retained for three to seven years, depending on the applicable jurisdiction and the employer's lawful recordkeeping obligations.

After deletion from active systems, residual copies may remain in protected backups for up to 90 additional days before they are overwritten. Data subject to a legal hold is retained until that obligation ends.

Important

Uninstalling the ClockDeck app does not delete server-side account or employment records. A deletion request must be made using the steps above. An employer may also retain copies of employment records outside ClockDeck under its own legal obligations.

Contact

Clock Deck LLC
support@clockdeck.com